Questions? Contact Us

Questions? Our Customer Service team is happy to help. You can also find many of the answers you’re looking for with just a click of a button. See All Help & Info Topics to find helpful information ASAP.
LET'S CHAT

Chat

FP Chat 🌼 can help you check on the status of your order, provide Return details, and more!
You can text us at 800-309-1500 -- or click on the “text us” link below -- to chat with a support agent via text message / SMS. Message and data rates may apply. Text messaging may not be available via all carriers.
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Social

Have a quick question about an item or want specific info about your order? Like @FreePeople on Facebook or follow us on Twitter. Send us a DM and we’ll get back to you ASAP. Please include your name, order number, and email address for a faster response!

Phone

We’re available 8am-11pm, 7 days a week. Give us a call at 800.309.1500. Please use our chat link above if you need to reach us after hours.